About Us
Privacy and Acceptable Use Policy Policy

Mandarin Library Automation’s  Reselling and Training Policy

1. Reselling any of our products or services, including our free demo version:
Mandarin Library Automation does not have any authorized resellers for any of our products or services, including demo versions. We do not hire, authorize or offer authorized resellers anywhere, worldwide.

A free demo version should not be sold or offered in any way, anywhere, aside from our website:  http://www.mlasolutions.com/forms/m3-free-download. Mandarin Software licensing is sold exclusively and directly through Mandarin Library Automation. 
For more information or questions concerning licensing, training or services, please contact us at automation@mlasolutions.com or 800.426.7477, Ext. 751.

2. Mandarin-endorsed training:

Mandarin Library Automation is the sole source for training related to all of our products or services, including demo versions. All trainers are MLA employees or MLA-certified consultants. 
For more information or questions concerning training, services or licensing, please contact us at automation@mlasolutions.com or 800.426.7477, Ext. 751.

Information Mandarin Gathers and Tracks

Last updated: January 1, 2005

In Mandarin's "Customer's Corner" of the corporate site, cookies are used for maintaining session state and Institution authentication allowing seamless access throughout this portion of the site. The cookie expires when the session ends, which is when the browser window is closed.

The server collects domain names and IP addresses of Institutions, which are utilized for generating broad statistical information on our customer base and potential customers visiting this site.

Institution Contacts may request to receive e-mail notification of recent news and updates concerning Mandarin's products, request previews of newly released products, and change the Administration options for their current accounts. For the purpose of verifying that these requests are from Institutions, Mandarin collects the following information: Institution name, contact first and last name, contact title, e-mail address, street address, city, state, zip code, country, phone number, and fax number.

In accordance with the Children's Online Privacy Protections Act of 1998, Mandarin does not knowingly collect any personal information from minors, except to respond to one-time requests.

Use of Information

Mandarin may use the Institution's information including e-mail for marketing and promotional purposes such as informing customers of product upgrades, special offers, updated information, and/or new services. Mandarin may share Institution information with our agents. In addition, Mandarin reserves the right to supply this information to an Institution's identified Internet Service Provider concerning blatant abuses or attempts to interfere with the functioning of our site.

Mandarin offers Institutions the option to request the following: (1) no longer receive marketing material by mail and (2) no longer receive marketing information by e-mail. If you would like to request removal from these lists, please e-mail custserve@mlasolutions.com and include your name, institution, state, zip code, and customer number.


Mandarin uses advanced security measures in connection with the collection and the transmission of Institution information. However, Mandarin is not responsible for any breach of its security or for the actions of any third parties that may obtain any Institution information. Mandarin will promptly evaluate and address all breaches in security. 

External Linking

Mandarin may provide links to sites that we do not maintain. Mandarin is not responsible for the privacy practices or content of these sites. Institutions are responsible for the monitoring of minors after leaving the boundaries of our site. If any user should come across a link that may be considered objectionable, please contact webmaster@mlasolutions.com.